Privacy Policy

At Champagne Tours from Paris, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share while using our website and services to plan and book your champagne tour experience.

1. Information we collect

When you visit our website or inquire about our tours and experiences, we may collect the following personal information:

• Name
• Email address
• Billing address
• Phone number
• Payment information (processed securely via third-party providers)
• IP address, browser type, and device data (for analytics and security purposes)

We may also collect non-personal information through cookies and similar technologies to improve website functionality and ensure you have the best experience planning your visit to the Champagne region.

2. How we use your information

The personal information we collect may be used for:

• Processing and confirming your tour bookings.
• Communicating with you about your reservations, promotions, or new tour offerings.
• Providing dedicated customer support before, during, and after your tour.
• Improving our website, services, and overall guest experience.
• Detecting and preventing fraudulent activity.
• Complying with legal obligations.

We do not sell or rent your personal data to third parties.

3. Data sharing and third parties

We may share your personal information with trusted third-party service providers who help us operate our business, including:

• Secure payment gateways.
• Transportation and logistics partners who facilitate your tour experience.
• Analytics and marketing tools (e.g., Google Analytics, Meta Ads).

These partners are contractually obligated to handle your information securely and only for purposes related to your Champagne Tours from Paris experience.

4. Data retention

We retain your personal information only as long as necessary to provide our services and as required by law. When no longer needed, your data is securely deleted or anonymized.

5. Your privacy rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing the data we hold about you.
• Requesting correction or deletion of your data.
• Opting out of marketing communications.
• Withdrawing consent (where applicable).

You can exercise your rights through your account privacy settings or by contacting our support team.

6. Cookies and tracking technologies

We use cookies to:

• Remember your preferences and saved searches.
• Analyze website traffic and usage patterns.
• Provide a personalized experience tailored to your travel interests.

You may disable cookies in your browser settings; however, some site functionality, such as saved tour selections, may be affected.

7. Data security

Champagne Tours from Paris implements reasonable, industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Policy updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.